Privacy Policy: Milk & Honey Skin Clinic

Thank you for visiting milkandhoneyskin.co.nz, owned and operated by Milk & Honey Skin Clinic.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide. By using our website or services, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We may collect your name, email address, phone number, postal address, date of birth, skin concerns, and payment details when you book an appointment, purchase products, join a membership, or create an account.

1.2 Automatically Collected Information

When you visit our website we may collect your IP address, browser type, device information, and browsing behaviour. This helps us improve your experience and keep the site running smoothly.

2. How We Use Your Information

  • To confirm and manage your appointments and memberships
  • To process payments and send order confirmations
  • To communicate with you about your treatments, skin progress, and special offers
  • To send birthday treats, reminders, and occasional newsletters (you can opt out anytime)
  • To personalise your experience and recommend the best treatments or products for your skin

3. How We Share Your Information

  • With trusted third-party providers who help us run the clinic (booking system, payment processors, email service, etc.) — they are only allowed to use your data for these purposes
  • If required by New Zealand law, or to protect the rights, safety, or property of Milk & Honey, our team, or our clients

We never sell your personal information to anyone.

4. Cookies & Tracking

We use cookies and similar tools to:

  • Remember your preferences
  • Keep you logged in
  • Understand how visitors use our site so we can make it better

You can manage or disable cookies in your browser settings (though some features may not work as well).

5. Your Choices

  • Opt out of marketing emails anytime by clicking “unsubscribe” or replying “stop”
  • Access or update your details — just contact us

Request deletion of your data (except where we need to keep records for legal or safety reasons)

6. Security

We use industry-standard protection (secure servers, encryption, and restricted access) to keep your information safe. While no online system is 100 % foolproof, we do everything reasonable to protect you.

7. Changes to This Policy

We may update this policy from time to time. Any big changes will be emailed to you or clearly posted on our website.

8. Contact Us

If you have any questions about your privacy or this policy, please reach out — we’re always happy to help.

Email: hello@milkandhoneyskin.co.nz

Phone: 094161777

Clinic: 405 Hobsonville Road, Hobsonville, Auckland

Thank you for trusting us with your skin and your information ♡

Team Milk & Honey Skin Clinic

Last updated: December 2025